Valley residents win battle to keep post office


Rebecca Cole

A COMMUNITY has been reassured that it will not lose its post office service after weeks of worry.
Residents in Glyn Ceiriog have been battling a huge shake-up of Post Office Limited which threatened to close the post office, which is also a cafe, gift shop and tourist information centre, on Maybury Avenue in favour of a counter within another shop in the village.
They fear the move will isolate the community and make life even harder for the elderly and disabled who would struggle to travel elsewhere for services.
But the Post Office has reassured residents after they raised a petition with more than 1,000 signatures and a number of community leaders including Assembly Members Llyr Gruffydd and Ken Skates and MP Susan Elan Jones spoke out on their behalf
A letter sent to Mr Gruffydd from Tracy Marshall, P.O. senior network transformation manager, said: “We are the largest retail network in the country and are incredibly proud of the way we reach into every community.
“Our role in those communities, through the people who run post offices, is very important and our plans are about maintaining the network and ensuring we are able to meet the changing demands of customers with longer opening hours and more modern environments.”
She said the “commitment” shown by Glyn Ceiriog’s subpostmaster, Gilly Keen, and her husband, John, had been “recognised” and would be mirrored in the company’s commitment to retaining post office services in the community.
Mrs Keen has appealed to the company to allow the couple to continue running the venture as a “community post office” claiming the business was already a “community hub”.
She said: “We’ve had fantastic support from everyone, so hopefully the Post Office listens to what people want.”
The Post Office spokesman added: “Please rest assured that if none of the nearby retailers are interested in the opportunity then Mr and Mrs Keen could continue operating a post office in their existing location.”
Campaigner Isabelle Waine, of Llanarmon Road, welcomed the news and implored the Post Office to leave the current setup alone.
“It has been made very clear that the people of the village, including those who own the businesses which could take it over, want the post office to stay as it is.”

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