Mobile flood warnings coming to West Midlands residents

Reporter:

Emily Davies

Customers of mobile phone company O2 who live in high risk flood areas in the West Midlands are set to receive free warnings from next week.

The text messages from the Environment Agency will be received if a flood warning is issued for their area in the future – giving them vital time to prepare.

They will begin next week with an automated message informing them that they have been signed up, with a link to let them know what they should do if they receive a flood warning, and the option to opt out.

Mark Bowers, Flood and Coastal Risk manager at the Environment Agency, said: “Being registered for flood warnings can give people advance notice of flooding and some crucial time to prepare.

“If you get the text, it is because you live in an area at risk of flooding, so we would urge people to stay registered to the service and learn what to do if you receive a warning by viewing a free flood guide at https://floodsdestroy.campaign.gov.uk/”

Throughout December the Environment Agency will be registering around 375,000 people across England on the O2 mobile network to its flood warning service.

It has been automatically adding those who live in high flood risk areas to the flood warning service since 2010, beginning with BT landlines and then moving to provide warnings to mobile phones in 2014, with the EE network.

The agency plans to add a customers on Vodafone and the Three network in due course.

Customers who are not on the O2 network can still receive free flood warnings by visiting https://floodsdestroy.campaign.gov.uk/ to check if your home is at risk of flooding and sign up for free flood warnings.

Email:

emily.davies@nwn.co.uk

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